Monday, September 30, 2013

The power of pivoting

"You cannot change what you do not acknowledge."  - Dr. Phil McGraw


It was late at night sometime at the start of this year when I had a Jerry McGuire moment. I had just had some disappointments in my business and decided to make serious changes right the next day. I woke up ready to fix what was broken. I pivoted making tough choices and some positive results started coming out of it just a few months later. 

Step 1:

I looked at my current state of affairs with everything I was doing in my business. I gave myself a grade for my performance in my business and some things were ok and others were just plain average. The part of my business where it was plain average was taking a big chunk of my time and the return was very low. I made my first tough choice and decided to let go of this part of the business. The reason was I could not longer dedicate the necessary time to deliver outstanding services anymore. I refused to let my clients down and made the difficult decision to say thank you very much for everything but I can not longer continue servicing you.  

Step 2:

I looked at the ok work I was doing and decided that I could not settle for ok any more. I had not gotten any complains from my clients, but decided to change from ok to outstanding. The reason because my clients deserve it and I am grateful that they give me business. It all came down to making improvements in the areas that needed improvement such as better communication, faster response and 100% system up-time.

Final Step:

The last thing I decided to do was to bring forth the many personal projects that I had been neglecting for so long and decided to take action. This is where the personal projects come in and where the inception of this blog began. 

The Result:

I am so thrilled that just a few months later I am seeing outstanding changes and very positive results from my pivoting. Ever since I began writing this blog many awesome things have been happening. I still have a ways to go, but every day I am getting one step closer. I am starting to do more of what I love and laying out the path to improving my life and those in my family while helping others improve theirs.

I want to hear from you please leave me your comment(s) and share this article with your friends. Thank you!

2 comments:

  1. Great stuff Mauricio! John C Maxwell calls this the Law of Priorities. In a nut shell: Leaders understand that activity is not necessarily accomplishment. Instead of getting MORE done, get the RIGHT things done. - Well done sir, thanks for sharing your insights on this important issue!!

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    1. Frank thanks so much for your feedback. I definitely will be checking out John C Maxwell. I am very much into prioritizing and focusing on what's important. You may want to check a post I wrote on the power of focus inspired by David Rock's book Your Brain at Work at http://asap42.blogspot.com/2013/06/the-science-behind-time-management-and.html

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